PRIVACY POLICY (OPTIMISE OUTSOURCING)
This Privacy Policy (“Privacy Policy”) by Optimise Outsourcing, hereinafter referred to as “Optimise Outsourcing,” “we,” or “us,” underscores our unwavering commitment to respecting your privacy and understanding your need for the appropriate safeguarding and management of any personally identifiable information, collectively referred to as “Personal Data,” that you entrust to us. This Privacy Policy aims to apprise you of the nature of the information we gather, how we employ it, with whom it may be shared, your choices regarding our usage of your data, and the process to review and modify some of the information you provide. Should you disagree with any of the terms outlined in this Privacy Policy, kindly refrain from supplying us with your Personal Data or engaging with our services.
This Privacy Policy extends to users, clients, employees, and third-party service providers (hereinafter collectively referred to as “you”) who access the Optimise Outsourcing website (https://optimiseoutsourcing.co.uk) and other online facilities operated under the supervision of Optimise Outsourcing.
By accessing this website, you acknowledge that you have perused, comprehended, and consented to the content of this Privacy Policy. Furthermore, you agree to abide by the terms and conditions herein pertaining to the collection, utilisation, storage, transmission, retention, deletion, and processing of your Personal Data.
We reserve the right, at our sole discretion, to amend and update this Privacy Policy at any time without prior notice. It is your responsibility to routinely review this Privacy Policy. Any such amendments, modifications, and/or updates will take effect immediately upon posting of the updated Privacy Policy or any amended policies (if applicable) or supplemental terms (if applicable) on the relevant services, campaigns, or activities. Your continued access or use of our services or participation in any of our activities subsequent to the posting of such amendments, modifications, and/or updates affirms your acceptance and consent to be bound by the Privacy Policy, as amended.
You are responsible for regularly reviewing this Privacy Policy. We shall not be held accountable for any changes in the manner in which your data is processed, as outlined herein. Any such amendments, modifications, and/or updates will be immediately effective upon posting on our website. Your continued access or use of Optimise Outsourcing’s website and third-party services subsequent to the posting of such amendments, modifications, and/or updates confirms your acceptance and consent to be bound by the Privacy Policy, as amended.
Collection of Personal Data
Optimise Outsourcing collects various categories of personal data to facilitate our services. These categories include:
Contact Information: This encompasses data such as your name, postal address, email address, and telephone number. We may collect this information to maintain communication with you, provide updates, and respond to your inquiries.
Account Information: To effectively manage your account and access our services, we collect data associated with your account, including usernames, passwords, and other authentication information. This information is crucial for ensuring the security and integrity of your account.
Professional Information: In order to tailor our services to your specific needs and requirements, we may collect data related to your professional background, qualifications, and job role. This information helps us provide you with relevant and valuable services.
Payment Information: For the purpose of processing payments and invoicing, we may collect financial data, such as credit card details or bank account information. We take utmost care to secure this data and comply with industry standards for payment security.
Communication Data: We may store and analyse communications made between you and Optimise Outsourcing, including emails, messages, and other correspondence. This assists us in providing customer support, resolving issues, and maintaining records of interactions.
Optimise Outsourcing is committed to handling and protecting your personal data in accordance with applicable data protection laws. We use this information solely for the purposes outlined in our Privacy Policy and ensure it is treated with the highest level of confidentiality and security.
Use of Personal Data
Optimise Outsourcing utilises the personal data we collect for various legitimate purposes, including but not limited to:
Providing & Maintaining Service: Your personal data is essential for us to deliver and uphold the services you engage with. This includes providing services, ensuring their functionality, and addressing any service-related inquiries or issues.
Creation of Your Account: Personal information is employed to establish and manage your user account, allowing you to access our services securely and efficiently.
Management of Your Account: We use personal data to administer and monitor your account, including user authentication, password management, and account-related communication.
Access to Service: Your data enables us to grant you access to our services, ensuring that you can effectively utilise the features and benefits they offer.
Performance of a Contract: In cases where a contractual relationship exists, your personal data may be processed to fulfil our contractual obligations and meet our commitments to you.
Contacting You: We use your contact details to communicate with you regarding service updates, important announcements, and support issues.
Managing Requests: Personal data assists us in responding to your requests, inquiries, and requests for assistance, ensuring a high level of customer satisfaction.
Improving Services: We may analyse aggregated and anonymised data to enhance our services, identify trends, and make necessary improvements without compromising your privacy.
Advertising Products: With your consent, we may use your personal data to provide you with tailored marketing and promotional materials about our products and services that may be of interest to you.
Other Purposes: In compliance with applicable laws and regulations, personal data may be used for other legitimate purposes as required by Optimise Outsourcing.
Optimise Outsourcing may process your Personal Information for the aforementioned purposes and in compliance with the provisions of this policy, for the duration as stipulated in the terms relevant to the activity and for the period permitted by applicable law for the processing and retention of your Personal Information.
Storing & Retaining Data
Personal Data provided to Optimise Outsourcing may be stored, processed, and/or accessed by us in jurisdictions where we, our business partners, affiliates, or agents maintain facilities, as applicable. By using or accessing our services, you expressly consent to such information transfers. We may also employ and share non-Personal Information with third parties for the provision of services, among other purposes.
Your personal information will be retained for as long as necessary for the purposes for which it was collected, as well as any other purposes to which you may have consented from time to time. It will be kept until it is no longer required for legal, regulatory, or business purposes.
Optimise Outsourcing will also retain Usage Data for internal analysis purposes. Generally, Usage Data is retained for a shorter duration, unless it is necessary to enhance security, improve service functionality, or we are legally obligated to retain it for longer periods.
If we no longer have a legitimate business need to process your personal information and after the expiration of the aforementioned archiving period, we will either irreversibly delete or anonymise such information.
Distribution & Disclosure of Personal Data
Optimise Outsourcing, hereinafter referred to as “Optimise,” is committed to ensuring the responsible and compliant distribution and disclosure of personal data in accordance with the prevailing data protection laws and regulations. This policy outlines various aspects of such distribution and disclosure:
1. With Staff and Employees of Optimise and Its Affiliates:
Optimise Outsourcing, hereinafter referred to as “Optimise,” is committed to ensuring the responsible and compliant distribution and disclosure of personal data in accordance with the prevailing data protection laws and regulations. This policy outlines various aspects of such distribution and disclosure:
2. With Vendors, Consultants, Marketing Partners, and Other Service Providers:
Personal data may be disclosed to vendors, consultants, marketing partners, and other service providers engaged by Optimise to facilitate business operations. Such entities are contractually bound to uphold data protection standards and are only provided with the information necessary to fulfil their designated roles.
3. With Regulators, Law Enforcement Officials, Government Authorities, and Any Competent Authority:
Optimise may be legally obligated to disclose personal data to regulators, law enforcement officials, government authorities, or any competent authority as required by applicable laws, regulations, or legal proceedings. Such disclosures are made with the utmost respect for legal obligations and in adherence to due process.
4. With Any Other Entity:
Optimise will not share personal data with any other entity without explicit consent, except as required or permitted by applicable laws and regulations. In such cases, Optimise will ensure that the sharing is compliant with the law and relevant privacy safeguards.
5. With Any Third Party:
Optimise may share personal data with third parties, including business partners and affiliates, for specified purposes such as marketing, advertising, or joint ventures. Prior consent will be obtained when required, and such sharing will adhere to data protection laws and privacy standards.
Optimise is committed to safeguarding the privacy and security of personal data in all distribution and disclosure activities. We take appropriate measures to ensure that personal data is only shared for legitimate, lawful, and specified purposes and in a manner consistent with the principles of data protection.
Protecting Personal Data
Optimise Outsourcing recognises the utmost importance of your Personal Data, particularly when it may encompass Sensitive Personal Information. Accordingly, we are dedicated to preserving the confidentiality, integrity, and accessibility of your personal information through the application of physical, technological, and procedural safeguards.
Our commitment extends to the deployment of physical, electronic, and procedural safeguards to safeguard your Personal Data against loss, misuse, damage, and unauthorised processing, access, disclosure, or alteration. Our employees are rigorously trained to handle your information with care. When we engage external companies to provide services on our behalf, we insist that they adhere to our security standards and comply with relevant laws to protect personal information. We continually assess and enhance our security policies and measures to consistently uphold a high level of security.
We endeavour to implement commercially reasonable administrative, technical, and physical controls to secure your Personal Data, thereby reducing the risks of theft, damage, loss, unauthorised access, use, alteration, or disclosure. However, it is essential to acknowledge that the security of your Personal Data also relies on your own actions. Any transmission of your Personal Data by you is conducted at your own risk.
Data Protection Rights
You are entitled to the following data protection rights under the law;
Right to Access (Subject Access Request): You have the right to obtain confirmation of whether you personal data is being processed and, if so, access to that data.
Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected or when consent is withdrawn.
Right to Restriction of Processing: You can request the restriction of processing of their personal data in specific situations, for example, during the investigation of a data accuracy dispute.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another data controller.
Right to Object to Processing: You can object to the processing of your personal data for direct marketing purposes or when the processing is based on legitimate interests or the performance of a task carried out in the public interest or in the exercise of official authority.
Rights Related to Automated Decision-Making and Profiling: You have the right to not be subject to solely automated decisions that have legal or significant effects on them without human intervention.
Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You can lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.
Links to Other Websites
Our site and/or our social media platforms may contain links to other websites, applications, and social media pages of third parties that are not owned or controlled by B&P. We are not responsible for the privacy practices of such other websites, applications, or third parties and we encourage you to read the corresponding privacy statements and policies.
Changes to this Privacy Policy
We may, at any time and at our sole discretion, amend, and update this Privacy Policy, without notice to you. You are responsible for regularly reviewing this Privacy Policy. Any such amendments, modifications, and/or updates will be effective immediately upon posting of such updated Privacy Policy or the amended policies (if any) or supplemental terms (if any) on the applicable Services, campaign, or activity.
Your continued access or use of our Services after posting such amendments, modifications and/or updates confirms your acceptance and consent to be bound by the Privacy Policy, as amended.
Intellectual property rights
Unless otherwise stated, the copyright and other intellectual property rights in all material on this site (including without limitation photographs and graphical images) are owned by Optimise Outsourcing Limited or its licensors. You may not download copy or print any of the pages of the site except for your own personal use, and provided you keep intact all copyright and proprietary notices. No copying or distribution for any business or commercial use is allowed. No framing, harvesting, “scraping” or other manipulation of the content of the Site is permitted. You will not attempt to decipher, disassemble, reverse engineer or modify any of the software, coding or information comprised in the Site; nor will you post to the site any material which infringes any intellectual property rights of any third party.
Changes to or temporary unavailability of this Site
Every effort is made to keep the Site up and running smoothly and fault-free. However, Optimise Outsourcing takes no responsibility for, and will not be liable for, the site being temporarily unavailable for reasons of maintenance / improvement, or due to technical issues beyond our control. We may change, suspend or discontinue any aspect of the site at any time, including the availability of any of the site features, databases or content. Optimise Outsourcing may amend these Terms of Use at any time by posting amended Terms of Use to the site. You will be deemed to have agreed to the amended Terms of Use when you next use this site following any amendment.
Termination
We may, at our absolute discretion, deny you access to this site (which may include any of the services or information available through it) or any part of it at any time without explanation.
Acknowledgement and Consent
By communicating with us through our website, various social media platforms, or using any of our services, you declare, acknowledge and warrant that:
You have read and understood this Privacy Policy and agree and consent to the use, processing, and/or transfer of your Personal Data by Optimise Outsourcing Limited as described in this Policy;
You will keep yourself updated with any changes in our Privacy Policy, as we may modify, update or amend the same from time to time;
All information that you provide us during the use of our website and/or the account creation or verification process are true and correct based on existing records;
You agree to the material changes to the manner of processing, use and/or transfer of your Personal Data upon as may be governed by the existing Privacy Policy at the time when such data is processed, used, and/or transferred by us;
You agree to will immediately inform us of any suspicious activity regarding the use of this website and/or our Services within reasonable; and
Your use of our website and/or our Services shall be in accordance with the law and existing regulations of the national government.
By continuing to communicate with us, by continuing to use our Services, or by your continued engagement with us through any channel following the modifications, updates, or amendments to this Privacy Policy, such actions shall signify your acceptance of such modifications,updates or amendments.
By submitting the required Personal Data to us, you consent to our collection, disclosure and use thereof. You hereby expressly waive and release Optimise Outsourcing Limited, including its subsidiaries and affiliates, from any and all liability, claims, causes of action or damages arising from our legitimate use of the submitted Personal Data.
